the Who made the sale?®
programme learners engage in a series of investigations in which they:
The investigations cover different
aspects of customer service and team leadership. They are carried out on
the job allowing learners to make full use of their existing knowledge
Information gathered is then shared
amongst participants through a process of collaborative learning.
made the sale?® programme is made up of 40 hours learning
time spread over 10 weeks.
True or False?
Need a clue?